Customer Testimonials
I had the great experience I have ever had since I satarted to make Bussiness with Maus Nissan on 2023 when I first bought a new Nissan Rogue. Today in my second close deal getting a 2024 Nissan Pathfinder I found a great sales men named Kyle, where he helped me and walk me through the entire purchase with great service, confidence and patient. I recommend Maus family to all my friends and I thank for the extra attention I was given.
Damion will take care of you to the fullest and have you leaving happy !! Thank you so much
Mause Nissan of Tampa offers exceptional service, friendly staff, and a great car-buying experience. I have highly recommend many friends and family to the dealership who have also had nothing but positive experiences. I have purchased many vehicles from this dealership. Damien Rhule has been my salesman for multiple years. I plan to keep purchasing vehicles at this location.
I was very impressed with Juan and his team at Maus. They truly went above and beyond when servicing my car. Thank you!
Elijah Cherry is a gem. Super helpful, quick response and a kind smile. I had to get a brake job - expensive - and I was on a quick timeline. Elijah got my car and me in and out so I was able to make my meeting and be on time. Thanks Elijah and Maus Nissan!
Juan Rodriguez always takes the time to explain what is needed and why it needs to be done. He always keeps me updated on how long things take to get finished. He always has a smile
I really liked Mr lance helping me with my car and would recommend him in the future
Great service just wish i had the money to fix Everything on my car Please help if you can
It is amazing and I would recommend it to anyone especially my family! The people at the dealership and the people that assist you with coming to your house and driving your car to and from the dealership are super honest and trust worthy!! I have nothing but amazing things to say !!
Quick deal internet purchase, they were on it. Finance guy was a little slow, tough to communicate with and he fatfingered some numbers. Not sure why he needed to fedex documents instead of docusign or other legal software. All else went smoothly
Great communication from service advisor and fast service didn’t feel pressured into any unnecessary maintenance
Awesome service, they’re always willing to help in whatever services you may need for your car. Very happy with the work and the service they provided. Quick and efficient.
Great people to work with, no pressure sales approach. Accommodating to your needs. Treated like family.
I’ve been a customer for 20+ years. Having been in the customer service arena in my career, I highly value customer services. This past week met with Cristian, and the overall team. They exceeded my expectations!! Thank you Maus!
Reed was very knowledgeable and kept me informed of the items identified and the costs. He helped me with the rental car once the repair was not able to be completed same day. He kept me informed of the progress for the repair as well. Great job Reed! I’ll request him next time.
I’m very grateful for everything they were very nice fast and professional with me Juan did a great job and service
I have been a customer for 20+ years. Have always received great services. This time my visit of last week, Cristian, and the overall team exceeded my expectations!! Thank you Maus!!
Customer service excellent Britain was great. The service advisor he took over Lance was there so he took action and help me great customer service great person explain everything by details. Very happy with my service.
The only call out is my cat was read and on the line finished waited outside next to my car for 15 minutes waiting for my advisor to grab me. Found him sitting in service advisor area
I take my car there because I trust the service writer Tony Martin To work on my car
Kyle and the staff at Maus were very friendly and helpful. They had exactly what I wanted and got me a great deal on my trade in. Thank you!!
They are nice and respectful. But I would prefer for them to clean the old glue off of the wind shield before placing the new sticker.
Great individual to deal with and he listens and advises on what is needed Maus Nissan is the best
I am always treated with respect! Ask for Damian Sr, he is your guy! Thanks!
The service was great. They found good deals for me and I love my new car.
Best service ive ever had, i would reccomend maus to anyone who needs their nissan repaired. My guy Juan kept in touch with me at every turn and was one of the nicest ive ever dealt with, he was excellent!!
My advisor Juan Rodriguez made my time there worth the wait. He takes his time to explain and that’s excellent customer service!
Greeted when arrive. Staff starts preparing vehicle for service. Service writer checking my vehicle needs. Check with me during the time my vehicle is being service, to address items that my need to be done. Parts Dept. Help me with the battery in my key fob. All in All. a great visit.
David the representative was professional. He was also pleasant. I’d give him a 10 + We asked David that if they would please put air in our tires after completing all $700. worth of repairs was done Only to find out the air in our tires was very low. Hopefully we won’t need you guys anytime soon. We will return We Trust David Thank you
Maas Nissan was very helpful when asking any question about my vehicle Lance was awesome. I can only say he deserves 10 stars not five.
Friendly, Courteous, polite. Only waited 1hr,20min for an oil change. Would like to see snacks ie: cakes, cookies donuts in the tray, not just in the morning.
Josh has been an excellent help. He made he car buying process easier than I had expected!
Excellent job! Thank you for the express service and attention that my vehicle needed. Thank you!
Very friendly, we enjoy the service and the people. We wish you would expand up to The Villages.
I would recommend to anyone that might be looking for help. I was pleased with Mr Lance . No other person tried to help wi my situation. THANK YOU MR LANCE!!!!
Very professional they took the time to explain all the repairs to me. I hate timely updates on my Repair’s, and they went above and beyond to make sure everything was done the same day.
Brad was very kind and professional, he gave me an ETA for my car work and they finished earlier than that. He was very precise with all the info I needed.
Getting my vehicle serviced with Maus Nissan is always a great experience. Having the Maus warranty has been a real game changer in saving money when needing to get an oil change. Juan was my service advisor and he was very accommodating and helpful.
Thank you for you service . I like guest room because I was enjoying there with my family . Thank you
Connor Meredith did a great job with helping me. Notified me as to what services I needed to have on my car. The service was done quickly and I enjoyed working with Connor.
Took 4 hours to finish usually I’m in and out in a couple of hours.
I truly appreciate the service that was done on my car Nissan you won 🏆 and ❤️
I don’t bring my car in my husband does and he is very satisfied
I wish they would have offered me a Carfax. I still don't know if I bought a car that's been in an accident.
Great punctual service, Lance took care of all my needs and then some. Would definitely recommend.
Took care of my leaking differential under warranty. They did a great job and kept me informed along the way.
Patient Professional very friendly staff, answered all questions . Extremely helpful .knowledgeable of the vehicles including warranties.
Love the pick up service. Very convenient and helpful. Associate was very polite and knowledgeable.
Absolutely love my team at Maus Nissan of North Tampa! From my salesman Damian Sr, to Juan in Service and Robert in Finance!! Wouldn’t trade these gentleman for anything! They have always had my back and will continue to purchase all our vehicles from them!
I enjoyed the quick service this time but also because I was able to take a look at some cars while I waited
Easy website scheduling appointments. Fast service and advised over other repairs. clean waiting area with complementary snacks.
Good customer service. Gave informative details about the service that was done to my vehicle.
The servicemen at this dealership are very accommodating and caring. They take very good care of my car.
Great team n place to take your car. Explain all issue with details. Will visit again there.
Muy satisfecha con el trato q nos dieron a mi nieto y a mi Graciasss
Service dept is very helpful and has great customer service. Would be great if an oil change could be quicker.
Great coffee machine, usually ok with the time, and takes care of everything I need done with a good attitude and atmosphere.
Buen servicio y exelente compañia . Muchas gracias pir la atencion . Son los mejores de Tampa
Everyone is always polite and kind. The facility is also very clean and I love the fact that when I call, I can get an appointment as soon as possible. Thank you Maus Family
Great group to work with fair prices and they don’t try to over sell you.
Great customer service he explained everything to us in the financial department can complain good experience my sales person Gage and manager Dave Great guys good to work with
Lance is very professional. He is a great asset to his team. Always helpful and responsive.
Juan and his service team went above and beyond my expectations. I brought my car in for a tire repair. They noticed damage to a second tire and were able to get BOTH tires covered under my warranty. I was thrilled. Thank you!
I love it that I can have my car picked up from my house and delivered back in a few hours when services are required but I have no time to get off of work. I have done this twice now with Maus and both times minimal issues have occurred.
Professional check in group the cashiers very pleasant and waiting area needs to be cleaned ip
A1 ask for Brad best Advisor around! had way too many bad experiences at other Nissan dealers trying to sell parts that were not needed. These guys are the real deal!
The service experience was great all the way from booking to work completion. Connor Meredith the service advisor kept me informed during the whole process. Many thanks to him and to all staff at Maus Nissan .
Great service department! They were clear and upfront about my issue and the cost. The lounge could be better
Good service and good person assistance . They take care of all my car needs, and
Maus Tampa always provided a great service. They are very friendly and professional. Will come back.
Connor was great, but for some reason you keep charging so much for services rendered. Us as owners of a Nissan should get additional discounts. Thank you.
Polite, friendly caring. Dedicated to customers wants and needs. Will recommend to others for service
Great dealership, fantastic sales staff and managers. They made the process smooth and easy for me 10/10!!
Team is welcoming and always helpful. Explains what is needed for your service and great
Picked up my car on time. Communicated with me throughout my service. They kept me updated as to the service needs of my vehicle. Dropped off my vehicle promptly after service was completed. The online payment option made it fast and easy to complete payment for my service.
Gage was the absolute best! Very pleasant and not pushy, the dealership was clean ! Had a wonderful experience!
I was very happy with my truck and everyone was very nice thank you so much . My salesman gauge was very nice and it was a pleasure to work with him to get my truck he's going to make a great salesman
Xavier was excellent in helping me with my service needs and toke the time to explain what’s to be expected
Excellent service and knowledgeable service advisors. Quick and proper service. Handover the vehicle in clean condition.
Conner that works in the service department was outstanding he was a great with helping me with my car
The best nice courteous people relaxing atmosphere lounge is added refreshments while you’re waiting nice comfortable chairs and bathroom available great.
Excelente trato calidad en el servicio personal atento instalación acogedora buen ambiente entre los trabajadores excelente todo
Kyle was very nice person. He answered every question we had. He helped us with the truck. He was excellent too. Thanks Clara and Doug
Brad was very courteous and helpful. Came in for service and everything was completed in a very timely manner
I went for maintenance on my car and was helped by Vance. He was very polite and very proactive on his dealing with me. He made it a great experience as he got my car and took my to the cafeteria area. He was reachable for any questions I had. Made feel very welcome. Vance is a great asset to this company. Kuddos to him and Tampa Maus Nissan.
Tony Martin is the man. See you soon for some service. Enjoy your day today.
Love talking to the staff and service personnel everyone friendly and knowledgeable and keep me inform on my car
I was a little disturbed at first but we managed to work things out to my satisfaction and in the end I was satisfied.
Brad and Connor are about the only 2 people in service worth anything. There were super long wait times I get that it's on a Saturday but Brad helped me and Connor asked serval times if i got help or needed anything those guys are great!
Kyle was exceptional. He was kind, patient, and assisted me in finding a car that met all my needs.
Very responsive and took care of everything from picking up my vehicle to dropping off
The service was great and safe and friendly staff Mr Tony was great. Thank you Maria 👍
A great representative. A very positive experience with the service representative. A must keep for Maus